An up-sell is where you encourage a client to buy a more expensive item. A cross-sell is where you show related Walkie-Talkie Portable Radio UV5R Vhf/uhf136-174mhz Dual-Band Handheld Baofeng or accessories. These techniques maximize perceived value to the customer. Once customers are offered bundles or perhaps related products, it makes the shopping experience more convenient. This saves them time trying to find these items and even suggesting items they may not have thought of....More Detail
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